Can't login to Matrix chat (solved)

Greetings. For some reason I can’t login into I use my OpenDesktop login and password, but no luck. Is it a bug, or I’m doing something wrong?

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Hi, do you use Capital letters for login? Email?

Also what do you see when trying to login?

Tried uppercase (RadRussianRus), lowercase (radrussianrus), and email. Error message is same:

"Incorrect username and/or password.

Please note you are logging into the server, not"

Are you trying to log in to the webview or via a mobile application?

From desktop web browser.
Vivaldi 2.4.1488.36 (based on Chromium 73.0.3683.88).

Might be also helpful.

Any news on this? Still can’t login to chat.

We apologize for the inconvenience. Now we have synced the user record again. Please try again and let us know the result.

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Successfully logged in with lowercase version of my login (radrussianrus). Thanks a lot.

Thanks for the info and glad that it works!

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