# Payout error

**URL:** https://forum.opendesktop.cc/t/payout-error/18386
**Category:** Payments
**Created:** [December 14, 2019, 12:20pm UTC](https://forum.opendesktop.cc/t/payout-error/18386 "2019-12-14T12:20:54Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![nicke](https://forum.opendesktop.cc/user_avatar/forum.opendesktop.cc/nicke/32/4531_2.png) [@nicke](https://forum.opendesktop.cc/u/nicke)
#### Post date: [December 14, 2019, 12:20pm UTC](https://forum.opendesktop.cc/t/payout-error/18386/1 "2019-12-14T12:20:54Z")

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There was a paypal API error … so opendesktop send my payout in manually…  
but its still in paypal holding balance … what should i do now?😑  
please help me 🙄

 ![Capture](https://forum.opendesktop.cc/uploads/default/original/3X/0/e/0efcd06d2f8023b6b0531ad1482b46e411676fec.png)

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<div class="post-metadata">

### Author: ![rvs75](https://forum.opendesktop.cc/user_avatar/forum.opendesktop.cc/rvs75/32/25244_2.png) [@rvs75](https://forum.opendesktop.cc/u/rvs75)
#### Post date: [December 16, 2019, 9:54am UTC](https://forum.opendesktop.cc/t/payout-error/18386/2 "2019-12-16T09:54:04Z")

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Hi Nicke,

I see this message on paypal:

![grafik](https://forum.opendesktop.cc/uploads/default/original/3X/0/a/0a7d586b4e8ff3e28aa22dad58b180dfb15a6757.png)

Did you verify your account?

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<div class="post-metadata">

### Author: ![nicke](https://forum.opendesktop.cc/user_avatar/forum.opendesktop.cc/nicke/32/4531_2.png) [@nicke](https://forum.opendesktop.cc/u/nicke)
#### Post date: [December 16, 2019, 12:37pm UTC](https://forum.opendesktop.cc/t/payout-error/18386/3 "2019-12-16T12:37:08Z")

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hi rvs75 thanks for your reply…  
i got my payment 😁😍

thank you opendesktop 😚

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### Author: ![vigneshvicky](https://forum.opendesktop.cc/user_avatar/forum.opendesktop.cc/vigneshvicky/32/19558_2.png) [@vigneshvicky](https://forum.opendesktop.cc/u/vigneshvicky)
#### Post date: [December 17, 2019, 8:40am UTC](https://forum.opendesktop.cc/t/payout-error/18386/4 "2019-12-17T08:40:55Z")

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Im also facing PayPal API error…How openDesktop send manually…Where i need to ask ??

paypal mail: [vignesh.26062001@gmail.com](mailto:vignesh.26062001@gmail.com)

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### Author: ![macmac](https://forum.opendesktop.cc/user_avatar/forum.opendesktop.cc/macmac/32/17730_2.png) [@macmac](https://forum.opendesktop.cc/u/macmac)
#### Post date: [December 19, 2019, 5:47pm UTC](https://forum.opendesktop.cc/t/payout-error/18386/5 "2019-12-19T17:47:03Z")

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i also have the same problem… i think **opendesktop** need to confirm payment that they sent to me… could you please confirm it

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### Author: ![rvs75](https://forum.opendesktop.cc/user_avatar/forum.opendesktop.cc/rvs75/32/25244_2.png) [@rvs75](https://forum.opendesktop.cc/u/rvs75)
#### Post date: [December 20, 2019, 8:39am UTC](https://forum.opendesktop.cc/t/payout-error/18386/6 "2019-12-20T08:39:25Z")

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In short: if you get this message, the only way is to call the PayPal tech support. You will usually have a short and to the point conversation.