# Actual Payout not Matching Downloads **URL:** https://forum.opendesktop.cc/t/actual-payout-not-matching-downloads/17701 **Category:** Payments **Created:** [May 26, 2019, 11:04am UTC](https://forum.opendesktop.cc/t/actual-payout-not-matching-downloads/17701 "2019-05-26T11:04:15Z") **Posts on this page:** 12 **Page:** 1
### Author: ![antechdesigns](https://forum.opendesktop.cc/user_avatar/forum.opendesktop.cc/antechdesigns/32/507_2.png) [@antechdesigns](https://forum.opendesktop.cc/u/antechdesigns) #### Post date: [May 26, 2019, 11:04am UTC](https://forum.opendesktop.cc/t/actual-payout-not-matching-downloads/17701/1 "2019-05-26T11:04:15Z")
Seems to be something up with my distros & screenshots not being registered correctly. I did notice yesterday when I uploaded a new ISO it would not let me edit it again until i logged out and back in again, if that helps debugging 😉 ![DeepinScreenshot_select-area_20190526113635](https://forum.opendesktop.cc/uploads/default/original/2X/5/5925aa2a053d32fca9f07a57ad27971e816d6d46.png) ![DeepinScreenshot_select-area_20190526113856](https://forum.opendesktop.cc/uploads/default/original/2X/2/253f1438df9670f6286b607aedb785020628ebeb.png) Thanks Ant ---
### Author: ![rvs75](https://forum.opendesktop.cc/user_avatar/forum.opendesktop.cc/rvs75/32/25244_2.png) [@rvs75](https://forum.opendesktop.cc/u/rvs75) #### Post date: [May 27, 2019, 2:05pm UTC](https://forum.opendesktop.cc/t/actual-payout-not-matching-downloads/17701/2 "2019-05-27T14:05:20Z")
Hi antechdesigns, do you mean the field “Actual Payout” or the number of downloads? Regards, the OpenDesktop Team ---
### Author: ![antechdesigns](https://forum.opendesktop.cc/user_avatar/forum.opendesktop.cc/antechdesigns/32/507_2.png) [@antechdesigns](https://forum.opendesktop.cc/u/antechdesigns) #### Post date: [May 27, 2019, 5:05pm UTC](https://forum.opendesktop.cc/t/actual-payout-not-matching-downloads/17701/3 "2019-05-27T17:05:59Z")
Hi rvs75, well the first one archdeepin has 11 downloads but only shows $0.01 Actual Payout and the others do not match either. Thanks for the reply 😉 ---
### Author: ![maggiedong](https://forum.opendesktop.cc/user_avatar/forum.opendesktop.cc/maggiedong/32/25239_2.png) [@maggiedong](https://forum.opendesktop.cc/u/maggiedong) #### Post date: [May 28, 2019, 9:23am UTC](https://forum.opendesktop.cc/t/actual-payout-not-matching-downloads/17701/4 "2019-05-28T09:23:45Z")
Hi antechdesigns, Payout = Number of Downloads \* Pling-Factor \* 1 $-cent [https://www.opendesktop.org/faq-pling](https://www.opendesktop.org/faq-pling) Thanks for your post. Opendesktop Team ---
### Author: ![antechdesigns](https://forum.opendesktop.cc/user_avatar/forum.opendesktop.cc/antechdesigns/32/507_2.png) [@antechdesigns](https://forum.opendesktop.cc/u/antechdesigns) #### Post date: [May 28, 2019, 9:34am UTC](https://forum.opendesktop.cc/t/actual-payout-not-matching-downloads/17701/5 "2019-05-28T09:34:53Z")
> [@maggiedong](#): > > Payout = Number of Downloads \* Pling-Factor \* 1 $-cent I know that’s why I reported it!? So your saying you’ve changed the pling factor of distros & screenshots? ---
### Author: ![maggiedong](https://forum.opendesktop.cc/user_avatar/forum.opendesktop.cc/maggiedong/32/25239_2.png) [@maggiedong](https://forum.opendesktop.cc/u/maggiedong) #### Post date: [May 28, 2019, 9:43am UTC](https://forum.opendesktop.cc/t/actual-payout-not-matching-downloads/17701/7 "2019-05-28T09:43:35Z")
Hi , “Based on the actual amount of content and downloads, we may adjust these values at any time.” For more compensation question please go here : [https://www.opendesktop.org/faq-pling](https://www.opendesktop.org/faq-pling). Regards, Opendesktop Team ---
### Author: ![antechdesigns](https://forum.opendesktop.cc/user_avatar/forum.opendesktop.cc/antechdesigns/32/507_2.png) [@antechdesigns](https://forum.opendesktop.cc/u/antechdesigns) #### Post date: [May 28, 2019, 9:45am UTC](https://forum.opendesktop.cc/t/actual-payout-not-matching-downloads/17701/8 "2019-05-28T09:45:43Z")
Thanks for letting everybody know before they uploaded them. I will remove them, not worth the effort. Thanks 😉 ---
### Author: ![maggiedong](https://forum.opendesktop.cc/user_avatar/forum.opendesktop.cc/maggiedong/32/25239_2.png) [@maggiedong](https://forum.opendesktop.cc/u/maggiedong) #### Post date: [May 28, 2019, 9:51am UTC](https://forum.opendesktop.cc/t/actual-payout-not-matching-downloads/17701/9 "2019-05-28T09:51:31Z")
Hi, Im sorry to disappoint you. Pling-factor is shown in your screenshot 2nd column after “downloads”. It is displayed for everyone. not hidden. Thanks for your understanding. Regards, Opendesktop Team ---
### Author: ![antechdesigns](https://forum.opendesktop.cc/user_avatar/forum.opendesktop.cc/antechdesigns/32/507_2.png) [@antechdesigns](https://forum.opendesktop.cc/u/antechdesigns) #### Post date: [May 28, 2019, 9:52am UTC](https://forum.opendesktop.cc/t/actual-payout-not-matching-downloads/17701/10 "2019-05-28T09:52:46Z")
I thought it was broken like the rating system, thanks for letting me know 😉 ---
### Author: ![opendesktop](https://forum.opendesktop.cc/user_avatar/forum.opendesktop.cc/opendesktop/32/25311_2.png) [@opendesktop](https://forum.opendesktop.cc/u/opendesktop) #### Post date: [May 28, 2019, 10:06am UTC](https://forum.opendesktop.cc/t/actual-payout-not-matching-downloads/17701/11 "2019-05-28T10:06:38Z")
Small note: The pling-factor for Distros was ALWAYS 0.1 from the beginning, we never changed that afterwards. ---
### Author: ![antechdesigns](https://forum.opendesktop.cc/user_avatar/forum.opendesktop.cc/antechdesigns/32/507_2.png) [@antechdesigns](https://forum.opendesktop.cc/u/antechdesigns) #### Post date: [May 28, 2019, 10:08am UTC](https://forum.opendesktop.cc/t/actual-payout-not-matching-downloads/17701/12 "2019-05-28T10:08:58Z")
no problem, I have removed them anyway & screenshots 🙂 Thanks again ---
### Author: ![dhairy](https://forum.opendesktop.cc/user_avatar/forum.opendesktop.cc/dhairy/32/12936_2.png) [@dhairy](https://forum.opendesktop.cc/u/dhairy) #### Post date: [June 21, 2019, 8:21pm UTC](https://forum.opendesktop.cc/t/actual-payout-not-matching-downloads/17701/13 "2019-06-21T20:21:22Z")
I am also having this issue, my total number of products are three but in payout section i could only see two of them. Also the downloads doesn’t match, in my products i see a much higher number while in payout i see a smaller number.